Articles

 Account Security

We all want to keep safe and secure online and at TheTechworx.com we take your account security...

 Can I receive a printable VAT invoice for my records?

Yes, our billing system allows you to view and print your invoices as you choose.  You get a copy...

 Do you store credit card information?

We do NOT store credit card information in our database. The only identification we use is a...

 How do I cancel my service?

Please log into the client area to submit a cancellation form if you wish to stop this service....

 How do I change the password to the client area?

To change the password for client area, please visit -...

 How do I make a payment?

We accept many ways to make payment - you may choose/change to your preferred payment method at...

 How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

 How to access Email History In Client Area?

Please follow the steps below to access the email history of all the email that are dispatched to...

 How to setup automatic payment?

If you are paying via Credit Card, your account will be billed automatically on the due date...

 How to update or add an additional contact

If you would like to add another person to your account so that they can get the same information...

 I can't log into the Client Area or reset my password!

If you are locked out of the Client Area due to a forgotten security answer or a problem with two...

 I created a subscription - why am I receiving unpaid invoice emails?

Our system sends out unpaid invoice emails a certain number of days in advance of your next...

 I never received my welcome email

If you did not receive your welcome email or login information email from us this could be...

 What payment types do you accept?

We accept all Visa, Visa Debit, Mastercard, American Express Credit/Debit cards as well as Cheque...